Purchases & Refunds
Security Guarantee
Dispute Issue
How to cancel my order?
What should a buyer do when a seller wants to cancel an order?
After the buyer initiates a dispute, how long does it take for the U7BUY Team to solve it?
How can I contact the seller?
Should I click Confirm Receipt before receiving my purchase?
The seller did not complete within the promised time, what do I do?
I have not received the item but the status shows that the seller has completed it.
FC 24
Order shows Wrong acc./password, what should I do?
I have submitted my web app details for my FC24 order, what`s next?
Order shows Wrong Backup Code , how to Get Origin Backup Codes?
I do not get full coins after the orders says Completed, what should I do?
Why I can't sign back into my ultimate team after delivery occasionally?
What does to be delivered mean
Order shows Transfer Market Locked, what should I do?
Order status Delivering, when could it be completed?
Order shows Customer Online, what should I do?
Order shows Multiple Orders in 24Hrs, what should I do?
Direct Top Up
Gift Cards
CD Key
Diablo 4
What information do the buyers submit for purchasing Diablo 4 Coins or Items?
What should I do if I submitted a wrong Character name?
The delivery type of Coins and Items in Diablo 4
What should seller do if the seller cannot contact the buyer after receiving the order?
How to get the Coins or Items you purchased in Diablo 4?